Shipping and Delivery Policy

We deliver across the Emirates except certain areas which are considered as out of service areas. Our courier company delivers orders during working hours from 9:00 am to 6:00 pm Saturday to Thursday.

Shipping fees depend on the total quantity of items, weight and shipping speed selected. Therefore, there are no flat shipping charges. The best way to find out the shipping charge applicable to your order is to try placing an order. The last page of the checkout process will provide you with the exact shipping cost. An additional amount of AED10 will be charged per shipment if you choose to pay using Cash on Delivery payment method for your order.

To determine the applicable shipping rate for items in your Shopping Cart:

1. Select Proceed to Checkout.
2. Select or add your shipping address.
3. Select a shipping speed and select Continue.
4. Select a payment method.

The total shipping cost & cash on delivery fees (if applicable) will be listed under the Order Summary displayed on the right-hand side of the page.

Note: For out of service areas, customers will be required to collect their orders from the courier’s hub within the city.

Questions? We are always happy to help with questions you might have! Check out our FAQs or contact CapitalBays.com for any questions in respect to Site Terms.

Chief Executive

Capitalbays.com (A Project of)

MKM Investments FZE

Suit No. 1202, Exchange Tower, Business Bay, Dubai – United Arab Emirates

Tel +971.4.5836846    Mobile +971.5.666.50.999

Email: info@capitalbays.com, support@capitalbays.com